Mr. Handyman of Kalamazoo-St. Joseph in Kalamazoo, MI Open now

Reviews about Mr. Handyman of Kalamazoo-St. Joseph

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  May 12, 2019, by Jason Thomas
  I contracted Mr. Handyman to complete a laundry list of repairs at a rental property. The visit confirmation did not detail the items to be fixed and several were missed. The invoicing was extremely confusing and didn't detail costs for labor and materials. I paid the first invoice only to find out it was wrong and I owed them more money. The final cost ended up being 50% more than the original estimate and it took 2 months, several hours of phone calls, and visiting their office to have the mistake explained. Even though their invoice was wrong, they refused to meet at 5:30pm to accommodate my work schedule and threatened legal action if I didn't meet in person during normal business hours or pay the invoice in full without explanation. Very frustrating because I was excited to find a local one stop shop handyman service for the many things that go wrong with a rental property and even planned to use them for a remodel project at my personal home. The workmanship was great, but the rest of the experience was miserable. I will not be using them again.